Control System Upgrade & AMC

Executed a comprehensive control system upgrade and long-term maintenance contract for metro infrastructure, ensuring uninterrupted operations and compliance with transport safety standards. Led contract negotiation, scope definition, and execution in alignment with client and OEM requirements. Developed and implemented a preventive and predictive maintenance strategy to minimize downtime and optimize system performance. Coordinated across multiple stakeholders — including operators, maintenance teams, and OEM vendors — to ensure smooth scheduling, performance tracking, and reporting. Established clear KPIs and service-level benchmarks, leveraging data-driven maintenance insights and remote diagnostic tools to enhance responsiveness and reliability.